Help & Support

If you can’t sign in, double-check that you’re using the email address your institution registered with ACTS. Sign-in is case-insensitive but the email must match exactly.

Visit Forgot password and enter the email on your account. You’ll receive a reset email from ACTS Education within a few minutes — check your junk or spam folder if it doesn’t appear. The reset link is valid for one hour.

Still stuck? Email support@acts-education.com and include the email address on your account along with a short description of what you’re seeing. We typically reply within one business day.